Reviews

The technicians made repair recommendations for items that I've already had serviced at other dealerships or items they didn't truly inspect. Specifically, I always have recommendations to change my cabin air filter, which is something I care for on my own. I can tell they didn't inspect it because the items in my glove box weren't disturbed. Additionally, I just had my drive belt replaced in April of 2025, so I know that doesn't need to be changed either. I also had my engine air filter and brake flush completed in April of 2024. It's disappointing that your technicians are recommending services just because and not truly on the needs of my vehicle. This type of deception gives me reservations about continuing to bring my vehicle there for services in the future.

My service rep was proficient and kind

I was took care of it was not a long wait time.

I purchased my new 1500 Silverado ZR2 over the phone for the most part. Calvin was my salesman and he was nothing short of amazing. I explained that I wanted the out the door price and what I was looking to pay. Calvin and the team met my offer without any haggling and drama. Thank you Calvin and Ourisman for the awesome experience. I strongly recommend Ourisman Chevrolet.

Had a 10 o’clock appointment told it would take about a hour and half then waited 2 hours asked how much longer was told my car only been here for 45 minutes asked to make sure they reset my service didn’t do it came back sean came to car messed with it said ok it’s done go to pull up stuff still not set I’ll be back to get it set

When I came in, I told the service rep I wanted to get a service plan for my 2023 Volt (which had 9300 miles on it and had had a tire rotation and inspection by another dealer 6 months previously when the car had about 6000 miles on it.) I eventually did receive a very skeletal maintenance plan from your dealership after I'd already left the dealership, but while there I was told I needed (a) another tire rotation and (b) a wheel alignment, both of which I paid for and presumably got. I was told that this service would take 90 minutes and it ended up taking 3 hours (I was told that there was a problem with your alignment machine.). In some (1) I barely got a service plan and clear explanation of what service this new e-vehicle required; (2) I was advise to get 2 services that the car maybe didn't really need (at least based on what the document I received indicated; and (3) I was kept waiting 90 minutes longer than I'd agreed to. (My wife was with me and barely made it to a meeting she had with her office. I came in hoping to find a dealership I could do business with (after having lousy service at the original dealership I visited previously) and feel like I got poor service at both places. I like the car but am disappointed with the service that Chevy dealers have provided so far.

Very polite and professional!

Mr. Lee continues to always take care of my Chevy. I appreciate him. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

The Service Advisor was very friendly and helpful. And the work was done as promised.

Great price with little hassle.